How do I become a member?
Click “Login/Register” button on the top of the page. Fill in the form to complete registration. You may also register with your Facebook account. Membership is free of charge.
Why should I register?
Once you register and become a member, you can:
- Track your current and past orders easily,
- Be the first to know the news, opportunities, and promotions,
- Benefit the special discounts.
Is it possible to shop online without becoming a member?
Yes, you can shop as a guest without registration. We highly recommend you to register to take advantage of the benefits and opportunities exclusive to our members.
What happens if I forgot my password?
When you forgot your password, click “I forgot my password” link on the registration/login page. Enter your e-mail address you used for registration. Password reset link will be sent to your address. Your new password should be 6-8 characters in length.
How do I change my password?
Login with your e-mail address and password. Go to “My Account” menu and click “My Profile”. Click “Change Password”, and fill in the old and new password fields to set a new password.
How do I update my account information?
Login with your e-mail address and password. Go to “My Account” menu. Under “My Profile” link you can update your account information.
How do I update my address?
Login with your e-mail address and password. Go to “My Account” menu. Under “My Addresses” link you can view and edit your addresses or add new ones.
How do I cancel newsletter, promotions and SMS membership?
Login with your e-mail address and password. Go to “My Account” menu. Click “My Memberships”. You can cancel your membership by unchecking the box near “I want to receive newsletters, promotions and SMS”.
How do I sign up for newsletter, promotions and SMS?
To sign up only for newsletter and promotions, you can submit your e-mail address to the field below our newsletter section on the bottom of the page.
To sign up for newsletter, promotions and also SMS, on the registration form you may check the box near “I want to receive newsletters, promotions and SMS. Newsletters and promotions are sent to your e-mail, while SMSs are sent to your mobile phone number you defined on your profile. You can cancel or restart your membership whenever you want.
When you wish to start your newsletter, promotions and SMS membership after registration, go to “My Account” menu. Check the box near “I want to receive newsletters, promotions and SMS.” located under “My Memberships”.
How do I withdraw my membership?
To withdraw your membership, you can call our Customer Care at 0850 455 0 355 weekdays between 08:30 – 18:00.